Return policy 

Thank you for shopping with mangoadult.com!

We want to ensure that you have a positive shopping experience. Our refund/return policy outlines the guidelines for requesting refunds and returning items purchased through our website. Please read the following instructions carefully.

Order Cancellations

Customers may cancel their orders within 24 hours of placing the order.  After the 24 hour window order cancellation is not possible.

Note: Ready To Ship Dolls ship out immediately upon order placement and therefore cannot be cancelled after the order is place.  The 24 hour policy does not apply to "Ready to Ship" Dolls listed here.

Please email us at at [email protected] with your order # for any cancellations or order inquiries.  

Order Refund

Adult products are generally not accepted for returns. Returns will be accepted if your doll is brand new, unused, and HAS NEVER BEEN OPENED. we can arrange the doll been returned as long as you notify us within 24 HOURS of receiving your doll. Once we verify that the package is in good condition. However, we do not cover the return shipping costs. we we will refund the remaining amount to you after deducting a certain fee (shipping fee and restocking fee).

Note: There is no cancellation/refund on orders with custom options added.